Terms of Service

Effective Date: 19 May 2025

Please read these Terms of Service ("Terms") carefully before using Dropstitch (the "Service") operated by Dropstitch B.V. ("us", "we", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access the Service.

1. Use of the Service

Dropstitch provides tools to assist users in cross-listing products across various online marketplaces. You agree to use the Service only for lawful purposes and in accordance with these Terms.

2. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. AI-Generated Content

Our Service may utilize artificial intelligence to assist in generating product descriptions and other content. We do not guarantee the accuracy, legality, or appropriateness of AI-generated content. You are solely responsible for reviewing and ensuring that all content complies with applicable laws and marketplace policies before publishing.

4. Service Availability and Limitations

We strive to maintain the availability of the Service but do not guarantee uninterrupted access. We are not liable for any losses or damages resulting from service interruptions, errors, or bugs. The Service is provided "as is" and "as available" without warranties of any kind.

5. Prohibited Conduct

You agree not to:

• Reverse engineer, decompile, or disassemble any part of the Service.
• Use the Service for any unlawful purposes.
• Attempt to gain unauthorized access to the Service or its related systems.
• Use the Service in a manner that could disable, overburden, or impair the Service.

Violation of these prohibitions may result in the termination of your access to the Service.

6. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are the exclusive property of Dropstitch B.V. and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

7. Limitation of Liability

To the fullest extent permitted by law, Dropstitch B.V. shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your use or inability to use the Service.
• Any unauthorized access to or use of our servers and/or any personal information stored therein.
• Any interruption or cessation of transmission to or from the Service.

8. Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.

Dropstitch B.V. does not warrant that:

• The Service will function uninterrupted, secure, or available at any particular time or location;
• Any errors or defects will be corrected;
• The Service is free of viruses or other harmful components;
• The results of using the Service will meet your requirements;
• The usage of the Service will not result in the banning of your account on any marketplace.

We are constantly updating our offerings of products and services on the Service. The products or services available on our Service may be mispriced, described inaccurately, or unavailable, and we may experience delays in updating information. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product features, specifications, availability, and services.

9. Subscription and Cancellation

If you subscribe to a paid plan, you agree to pay all fees associated with the plan. Fees are non-refundable except as expressly stated in these Terms. You may cancel your subscription at any time unless you signed a subscription contract. If you cancel, your access to premium features will continue until the end of your current billing period, but you will not receive a refund for the current billing period.

We reserve the right to change our subscription plans or adjust pricing at our sole discretion. Any changes to pricing will be communicated to you and will take effect at the beginning of the next billing cycle.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

12. Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations that is caused by events outside our reasonable control ("Force Majeure Event"). Force Majeure Events include any act, event, non-occurrence, omission, or accident beyond our reasonable control and include, without limitation: strikes or other industrial actions; civil commotion, riot, invasion, terrorist attack or threat; war or threat of war; fire, explosion, storm, flood, earthquake, epidemic, pandemic, or other natural disaster; impossibility of the use of public or private telecommunications networks; failure or interruption of essential third-party services or cloud infrastructure providers; and the acts, decrees, legislation, regulations, or restrictions of any government.

13. Contact Us

If you have any questions about these Terms, please contact us at: